Frequently Asked Questions
is the packaging discreet?
All items are shipped discreetly in plain parcels with A.L.E. as the sender.
What is the purpose of a Chastity device?
The purpose of wearing a chastity device varies, depending on personal preference and the type of experience you are looking to achieve.
While chastity play is frequently associated with kink and BDSM practices, it does not maintain this connection for many chastity cage-wearing individuals. Chastity cages are commonly worn to:
- Enhance foreplay and intimacy
- Serve as a token of commitment
- Consensually experiment with relationship power dynamics
- Intensify the wearer’s orgasms when the penis is not locked up
If you are looking for the best chastity cage for a beginner, CB-X® intentionally designs products for ease of use, comfort, and long-term durability. See our various models of complete Chastity kits here.
What Chastity cage is right for me?
Before purchasing your chastity device, it is important to determine which model will best fit your lifestyle, or desired experience. Ensuring that your cock cage fits properly is the next step- see our Sizing Guide for further assistance.
CB-X® cock cages are made from high-performance polycarbonate. This type of plastic is not detected by metal detectors. However, the lock included in your kit will be, so be sure to swap out for a plastic lock to fly under the radar.
Additionally, our Chastity devices feature a vented cock cage. This helps reduce chafing and perspiration during use, by providing full ventilation. Also, minimal access allows the user or a partner to engage in teasing while the penis is locked (great for foreplay and short-term chastity wearing). CB-X® cock cages are built for short-term and long-term use, whether you are new to chastity play or a well-seasoned veteran. See our various models of CB-X® Chastity kits here.
Can I return or exchange a kit or parts?
Due to the intimate nature of the products, we do not accept any product returns or offer exchanges. Once an order leaves our shipping facility, the item is considered used, and cannot be returned or exchanged. This policy is implemented to ensure the health and safety of our customers.
Please view our Sizing Guide before purchase.
If you are experiencing a fit issue with your chastity device, please reach out via our Contact Form or the Live Chat feature on our website.
How do I clean my product?
To clean your Chastity device, we recommend using a pleasure product cleaner or mild, unscented antibacterial soap combined with a soft brush. Check out our CB-X Care Kit here.
- Remove the device from the body completely, separate each part, and wash individually, ensuring each crevice is thoroughly cleaned.
- Fully dry with a cloth before storing or putting back on.
- Devices should be washed a minimum of once per week, depending on your personal hygiene needs. Hand wash only.
What materials are used?
CB-X® chastity device parts are made of medical grade, high-performance, body-safe polycarbonate.
Are CB-X products beginner friendly?
Yes, CB-X® chastity cages are suitable for anyone, including sex toy beginners, or advanced kinksters. Whether the wearer is interested in short-term or long-term chastity, CB-X is offers easy to use, beginner-friendly Chastity cages that are safe and accessible for all.
See our various models of complete Chastity kits here.
Do I need a partner to use this product?
No, our product does not require you to have a partner to enjoy. For those without a partner or chastity keyholder, wearing a self-locked chastity device either short-term or long-term can help the wearer practice full self-control. A penis cage can limit erections, prevent distraction, improve focus, and can also provide more intense and satisfying orgasms when the penis is unlocked.
Are the cages interchangeable?
I have a penis piercing, can I wear a CB-X® chastity device?
For safety purposes, our Chastity devices are not designed for compatibility with Prince Albert / or any penis piercings. Please see our Safety Tips for more information on proper fit.
Do I need to wear a specific type of underwear with this Chastity device?
No, our cock cages can be worn with any type of underwear. However, tighter underwear can provide support by holding a caged penis closer to the body. We recommend wearing what is most comfortable for you when locked up.
Is my CB-X® Chastity cage compatible with lubricant?
Yes, all of our CB-X® Chastity cages are compatible with both water-based and silicone lubricants. However, we recommend using a silicone lubricant because it is longer-lasting than the water-based lubricant and will keep the penis shaft lubricated with little to no re-application during installation.
You can purchase JO® PREMIUM Silicone Lube on our website here.
What are the single-use plastic locks for?
Each CB-X® Chastity kit comes with five (5) single-use plastic locks. The plastic locks do not require a key; they are tamper-evident, and must be cut for removal. These durable mini padlocks are used for various purposes, including:
- Travel – pass through metal detectors unnoticed
- Discreet – less bulky size underneath clothes
- Convenient – no keys needed for removal
Are these devices suitable for long-term chastity wear?
Yes – we design our chastity cages for both short-term and long-term chastity wear. Some chastity wearers have been locked upwards of 3 years, with removal only for cleaning. If you are wearing the correct size for your personal anatomy then you should be adequately comfortable for extended wear. If you are not comfortable in your cock cage, we suggest re-measuring your anatomy to determine the correct model device you require.
We encourage all customers to research any potential effects of long-term chastity wear as a preventative measure, and peace of mind.
Is each component sold separately, or only in kits?
How do I use the Points of Intrigue?
Our patented Points of Intrigue® are ideal for intermediate to advanced Chastity wearers. The purpose of the Points of Intrigue® is to either discourage an erection or deliver an enhanced experience during an erection. Each tip is semi-buffed to prevent injury to the penis during use and removal. (point lengths are approx. 1/8”, 3/16” and 5/16”.)
Note: The Points of Intrigue are installed after the spacer, and before the cage is attached. To attach, simply run the locking pin through the center hole.
How do I dispose of a kit or component?
Should you wish to dispose of a kit or any of its components, please dispose all pieces into the trash. Please note, your city may have different rules and/or abilities for recycling polycarbonate plastic.
How do I determine my size?
For detailed sizing instructions, please check out our Chastity Sizing Guide for a complete breakdown on how to measure.
- Our measurements are referenced in inches — please consider this when comparing your penis size to our listed product sizes.
- We recommend measuring the length of the shaft while flaccid, starting at the base (against the body), out to the tip of the penis.
- To find the cage with the correct inner diameter for your size, wrap a soft measuring tape around the girth of the flaccid shaft (this would be the circumference) and divide that number by 3.14.
- Alternatively, use a digital caliper to find the diameter of your shaft.
If you have more questions about sizing, please us the Contact Form or chat with us on our Live Chat. We will do our best to ensure you are accommodated with the correct size for your ideal fit!
How do I put on my chastity cage?
To put your chastity cage on, the penis must be flaccid – a Chastity device cannot be installed with an erection.
- Place the U-Ring under and behind the scrotum, so the U-ring is snug with the scrotum and penis.
- Attach Base #1 to the U-Ring, with the pins facing away from the body.
- Insert your chosen size Locking Pin through the center hole of Base #1
- Slide Base #2 on to the pins of Base #1, completing the U-Ring to make a base ring.
- Now slide the corresponding Spacer onto the center Locking Pin. (note: the spacers are designed to fit their specific locking pin size)
- Lubricate the inside of the Cage and your penis, and then slide the Cage onto the lubricated penis.
- Continue to slide the cage on until the head reaches the tip of the Cage.
- Align the pins with their corresponding holes on the Cage and complete the installation by sliding them through until the center pin hole is visible.
- Attach the lock arm through the center Pin hole and click the lock shut.
How do I know if it fits correctly?
Your device should fit snug and secure without causing discomfort.
Due to the added weight while wearing a chastity cage, you may experience ball stretching. We recommend removing the cage if the fit or weight causes (non-consensual!) extended discomfort or pain. If you experience skin chafing while wearing your device, this can be alleviated with a skin-safe lotion/moisturizer.
Please reveiw our Safety Guide prior to installing the device.
What happens if you grow inside the cage?
If the chastity wearer becomes turned on or experiences an erection while wearing a CB-X chastity device, the cage will prevent a full erection from being achieved. Additionally, the chastity device will become tighter on the shaft and scrotum.
The U-rings I received don't fit, What should I do?
All CB-X® Chastity kits include five (5) different U-ring sizes, ranging from 1.5”-2” inner diameter. If the largest U-ring (2”) doesn’t fit your anatomy, we recommend our Large (2 ⅛”) or X-Large (2 ¼”) U-ring. You will find those available on our website under Parts. You must choose the selection for Clear or Black U-rings and then choose the L or X-L size from there. We do not currently offer the L or X-L U-rings in Pink.
Do you make custom cages or U-rings?
No, we do not offer specialty custom fit cages or U-rings.
Please contact us via the Contact Form or the Live Chat for any additional questions on U-ring fit.
How long is your product warranty?
We offer a Lifetime warranty on our CB-X® products (conditions apply). For any warranty inquiries relating to product defects, please contact [email protected].
How do I spot a counterfeit CB-X chastity cage or product part?
Unfortunately, our patented CB-X® chastity device and parts have been duplicated and manufactured by other companies. These are considered to be counterfeit CB-X chastity cock cages.
All authentic CB-X® parts are stamped with “ALE”, US PAT #8.007.431, “CB-X”, or any combination of these markings. Please note: product design, safety features and functionality is at risk with counterfeit CB-X products. Our warranty does not apply to any counterfeit CB-X Chastity product.
What kind of quality control testing do your products undergo?
Since 2018, CB-X® has prioritized the durability and quality of its Chastity devices. This has been achieved through specialized testing of each chastity kit component during our manufacturing process. These tests include weighted drop tests from various heights, ultrasonic welding pull tests, twist tests, and bending tests. Consistent positive results from our quality control testing procedures help ensure the quality and durability of all CB-X® products.
Note: While CB-X® chastity cages are made from high-performance polycarbonate, we advise against using heavy force and/or impact on the device to prevent defects that are not attributed to our design or product production. Striking of the device with objects made of wood or metal voids the Lifetime warranty.
I am seeing a "Zip Code Error" at checkout. What should I do?
Please review your order, and be sure the billing address and billing zip code match the address connected to your payment method.
If you continue to have issues, please contact us via the Live Chat or Contact Form.
How do I cancel my order?
To cancel your order, please send an email as soon as possible to [email protected]. Note: Order cancellations after two business days may not be possible as we process, pack and ship orders daily, Monday through Friday.
If your shipment is already in transit and you wish to cancel your order, do not open the delivered package when you receive it. Please write “return to sender” on the unopened package and return it to your mail carrier. Note: We must be notified via email at [email protected], prior to your shipment being returned.
How do I change my shipping address?
Please email [email protected] as soon as possible, or use our Live Chat feature online. You will need to provide your name and order number.
Note: Shipping requests after two business days may not be possible as we process, pack and ship orders daily, Monday through Friday.
Does my packing slip include prices?
Yes, our packing slips do include an itemized list of products with the item cost. If you would like to omit a packing slip from the shipment, please contact [email protected] or use our Live Chat feature. Please provide your name and order number so we can easily assist you.
Is your packaging discreet?
Yes, our packaging is always discreet! We ship in plain boxes with no reference to CB-X, or any chastity-related verbiage. The sender’s address is listed as “A.L.E.” on the shipping label.
What shipping carriers do you use?
Domestic/US shipping: USPS and UPS
International shipping: USPS, UPS, FedEx, and DHL (carrier availablilty is dependent on destination Country)
Do you ship internationally?
Yes, we ship internationally! Please enter your shipping information at check out to see estimated shipping costs and delivery window times, or visit our Shipping page for more information. If you have additional questions regarding international shipping please use our Contact Form or Live chat to get in touch with us.
Are customs duty included in the order total?
Your order may incur import duties and taxes (including VAT) once a shipment reaches the destination country. CB-X/A.L. Enterprises Inc. is not responsible for these charges if they are applied. Any import fees/customs duty owed are the responsibility of the customer.
What is a Keyholder?
A Keyholder is someone who keeps control of the key to your lock, while you are locked in your Chastity device. A Keyholder can be your partner, a Dominatrix, a Mistress, a friend, or anyone you choose.
Do you offer Keyholder services?
Currently, CB-X® does not offer Chastity keyholding services.
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