Frequently Asked Questions
Who needs Lubricant?
When wearing a CB-X Chastity device
1. During initial installation or long-term wear:
Users with a CB-X chastity device often require lubricant for comfortable installation. It is primarily used on the ring and for inserting the penis into the chastity cage. Using lubricant helps to minimize pinching, chafing, or friction around the base ring and the cage.
2. To prevent chaffing:
Some wearers may apply a small amount of lubricant to adjust and reposition the device throughout the day or before activities. Individuals with sensitive skin may prefer fragrance-free and glycerin-free lubricants to minimize irritation during long-term wear.
When using sex toys
1. Anal toy users:
Lubricant is essential for anyone using anal plugs, beads, or prostate massagers—regardless of gender—due to the lack of natural lubrication in the anus. It's best to use a lubricant that is hybrid, gel-like, or specifically designed for anal use. The addition of an anal relaxing serum might be necessary for your personal use.
Silicone or hybrid lubricants provide longer-lasting glide but should be matched carefully with the sex toy material. Avoid using silicone lubricant on silicone toys unless the toy explicitly states that it is safe for silicone-based lubes.
2. Vaginal toy users:
Individuals using dildos, vibrators, or insertable sex toys may need the addition of lubricant to reduce friction and enhance sensation, improving the overall experience. Lube is particularly beneficial during menopause, postpartum, or when taking specific medications that cause dryness.
3. People using textured, large, or firm toys:
These toys work best with lubricant to prevent micro-tears or discomfort, especially for beginners or during extended sessions.
4. Penis toy users (strokers, sleeves, etc.):
Lubrication is a non-negotiable when using masturbation sleeves or strokers to simulate a realistic feel and avoid abrasion or chafing during use.
When Lube Matters Most
Chastity Installation and Long-Term Comfort: Always apply lubricant during chastity installation and wear for a smooth and comfortable experience. Be sure to wipe away any excess to maintain the cleanliness and hygiene of your device.
Sex Toy Sessions: Use lubricant for optimal enjoyment during teasing, edging, and external stimulation, as well as when using internal toys. Lube enhances comfort and pleasure, allowing for a more fulfilling experience.
Post-lockup play: Transitioning from chastity wear to sex toy use can be significantly enhanced with the addition of lubricant. Applying lube during your playtime after chastity not only facilitates a smoother re-engagement but also heightens arousal, resulting in a more pleasurable and enjoyable experience overall.
Cleaning and Maintenance:
It’s essential to clean lubricant residue from both chastity devices and sex toys to prevent any bacterial buildup. To help maintain optimal hygiene for your toys, we provide a selection of toy-safe cleaners for your convenience.
Are customs duties included in the order total?
They are not. Your order may incur import duties and taxes (including VAT) once a shipment reaches the destination country. CB-X/A.L. Enterprises Inc. is not responsible for these charges if they are applied. Any import fees or customs duties owed are the customer's responsibility.
How do I change my shipping address?
Please email customerservice@cb-x.com, submit a contact form, or use our Live Chat feature online as soon as possible. Note: Requests for changes to shipping addresses after two business days may not be possible, as we process, pack, and ship orders daily, Monday through Thursday.
Does my packing slip include prices?
No, our packing slips do not include product prices. If you would like to omit a packing slip from the shipment, please contact us with your order details.
What will my billing statement say when I purchase from you?
Your purchase will be listed on your account statement or bank transaction list as "ALENTERPRISES".
Shipping
Is your packaging discreet?
Yes, our packaging is always discreet! We ship in plain boxes with no reference to CB-X or any chastity-related verbiage. The sender address is listed as "A.L.E" on the shipping label. Note: if you are an international customer, the customs documents are as discreet as possible, but will include the word "novelty toy". We do our best to maintain discretion while complying with customs requirements.
Do you ship internationally?
Yes, we ship internationally! Please enter your shipping information at checkout to see estimated shipping costs and available shipping carriers to your destination. You may also visit our Shipping page for more details.
What shipping carriers do you use?
- Domestic/US shipping carriers: USPS and UPS
- International shipping carriers: USPS, UPS, and Global Post
Returns
Can I return or exchange any products or parts?
Due to the intimate nature of all products on the CB-X site, we do not accept returns or exchanges for any products. Once an order leaves our shipping facility and is marked as delivered by the mail carrier, the item is considered used and cannot be returned or exchanged. This policy is implemented to ensure the health and safety of our customers.
