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• • • FREQUENTLY ASKED QUESTIONS

Can I buy a product on Amazon or e-Bay?
There are no authorized sellers of authentic CB-X devices on Amazon or e-Bay. Please choose another reseller.

How are the packages shipped?
All items are shipped discretely in plain parcels with A.L. Enterprises as the sender.

How should I measure myself to find the perfect CB model?
When your penis is fully flaccid measure from the pubic bone to the tip of the penis. Choose the model that is the next size up from this measurement.  We cannot suggest which model you should purchase and will not be held responsible for a model that does not fit.

Do you offer a warranty?
All products carry a one year parts replacement warranty against manufacturer defect. Please contact us at warranty@cb-x.com for further information regarding our warranty policy or for warranty replacement instructions.

Do you ship to International Countries?
Yes we ship anywhere in the world. Custom Taxes and fees are the buyer’s responsibility.

Do you sell to retail stores?
We do sell to retail stores. Please contact our office for details at
info@cb-x.com
.

Are there counterfeits of your products on the market?
Yes, the Chinese have counterfeited our product line. We do not warranty the counterfeit products as they are inferior and are known to fail. Because of this you must provide a receipt from an authorized wholesaler for warranty issues. We will inspect the part to be replaced to insure that it is authentic.

How can I be sure I am buying authentic A.L. Enterprises designs?
If you have any questions about whether a seller you are dealing with is selling authentic A.L. Enterprises products, please contact us and we will be happy to verify that they are authorized sellers. We can also help you find an authorized seller if you are looking for one in your area.

What is your return policy?
Due to the nature of our products, we do not accept returns.

Are the rings interchangeable with all product cages?
Yes, with our newly redesigned Curve and CB-3000 all of our rings are now interchangable with all product cages.

Can the products be used at men’s urinals?
A lot of customers say they can use the products at the urinals. They have found that it may be helpful to have a piece of tissue to dry the end of the cage. On the other hand, some men prefer to sit while using the restroom.

Are Points of Intrigue available for your products?
Right now Points of Intrigue are not available for our products.  We are currently redesigning the Points of Intrigue for our new rings.  We will add them to the website when they are available.


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A.L. Enterprises does not take responsibility for any injury resulting from the use of these ‘Products’. We do not warrant or claim specific results and are not party to any illegal use.

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